Frequently Asked Questions
General
Chefs can apply to become a Chef on our website or through the app. We require every Chef to have culinary experience. Doorchef will review your Chef proof and run a background check.
Yes, but waiters in Doorchef are limited. We will have more in the future.
For your Doorchef reservation or event, you'll need basic kitchen appliances like a stove and oven, as well as cooking utensils such as knives, cutting boards, and mixing bowls. Ensure you have serving dishes, including plates, bowls, glasses, and cutlery for your guests. Some events may require special equipment like a blender or grill, which will be specified by the chef. Additionally, ample counter space for food preparation and cleaning supplies like dish soap, sponges, and dish towels for post-meal cleanup are essential. If you need chefs to bring pots and pans, please let us know in advance, as we ask for this information before your reservation. The chef can also premade your meals if desired; just inform our team or the chef beforehand to ensure a seamless experience.
Doorchef revolutionizes the food delivery industry by offering a personalized, gourmet dining experience. Customers can browse through a diverse range of chefs on our platform or we will assign one for you, select their preferred chef, and book a date and time. We handle the delivery of all necessary ingredients and equipment to ensure freshness and convenience. On the scheduled day, the chef arrives at the customer's home, business, or any other location to prepare, cook, and serve the meal, creating an interactive and memorable dining experience. Whether for a cozy dinner at home, a business luncheon, or a special event, Doorchef brings the joy of gourmet dining directly to you.
You can have up to 10+ people. Doorchef recommends if your have more than 15 people please contact support@doorchefapp.com.
Service
No, it is not mandatory, but customers prefer having the Chef use their pots and pans. Let the Chef know what you want to do.
No, at this time, Doorchef only requires you to have one reservation for that particular date and time.
Billing
Yes, if you are not satified with your meal. Please let the Chef know, and we will work with the Chef to get your meal refunded.
No, reservations are processed through stripe. A credit card or debit card is required.
After your reservation is complete. You can give a tip to the Chef and give them a review.